It is during these times that explaining our practices and workplace routines is so important.
We are a family run business-there are no employees, we live together and work together. We do not want to risk getting/spreading this virus, so for the time being Alyssa, Dave, Nick and I do not socialize with anyone outside our business and immediate family. Our immediate family consist of just the four of us and all of us have not socialized with anyone else.
Our shop is open now, but we ask that you wear a mask-we have some if you don't for a nominal fee of a toonie. We ask that you sanitize your hands/use free gloves provided when you come into the store.
We are asking all our customers to shop with one of our baskets, if you pick up/touch a product please add it to your basket-when you get to cash out, anything you don't want will go into another basket at the cash to be sanitized for others customers before being put back on the shop floor.
Curbside and Delivery are still being offered on our website as well. So if you don't feel comfortable shopping, you can shop our website and we'll deliver/you can pick up same/next day.
When we make product, we practice GMP (Good Manufacturing Processes). There are lots of things we do, but as an overview, this means we don't make things when we are sick, we wear nitrile gloves and change them a lot-with each new task, we sanitize our hands in-between tasks, wear masks at appropriate times, and unwrapped finished product isn't touched unless hands are sanitized. The tables we use to make your products on are made of stainless steel. The surfaces unwrapped product sits on are sanitized. All surfaces, utensils, bowls and equipment are washed, rinsed and then sanitized in disinfectant. We haven't changed this practice-it's a good practice to have :).
New practices we enforce:
When your order is placed, we sanitize our hands, wear new gloves and a mask/face shield until your order is fulfilled, bagged/boxed, and closed. This is one of the hardest thing for me to do-ever tape something up with nitrile gloves? :)
This might be excessive, but we think it's the best practice to do, and you can never be too careful. When you purchase a product from our shop online, you can rest easy knowing it's as clean as we can make it.
For more information on Curbside pick up/Local Delivery, please see Contact Us