No. You can check out as a guest without creating an account. Creating an account makes it easier to view your order history and information for future purchases.
Select “Log in” and enter your email address. Shopify will send a one-time verification code to your email. Enter that code to access your account—no password is required.
Check your spam or junk folder and confirm that the email address entered during checkout is correct. If you still cannot find your order or account email, contact us at hello@swingingsoaps.com.
Available payment methods are shown during checkout and include major credit cards, PayPal and e-transfer. Your order is not confirmed until payment has been successfully completed.
Check that your payment details and billing address are correct. You can also try another payment method or contact your bank or card provider. Swinging Soaps cannot see why a bank or payment provider declined a transaction.
Contact us as soon as possible at hello@swingingsoaps.com. We’ll do our best to help, but changes cannot be guaranteed once an order has entered production, been packed or shipped. Additional products may need to be placed as a separate order.
Contact us as quickly as possible. We’ll try to help, but cancellation cannot be guaranteed once an order has entered production, been prepared or shipped.
When tracking is available, you’ll receive an email after your order ships. Delivery estimates begin after shipping and may be affected by weather, holidays, customs or carrier delays.
Email hello@swingingsoaps.com with your name, order number and the missing product. We’ll review the order and help correct the problem.
Contact us within 7 days of delivery. Include your name, order number, a description of the problem and clear photographs of the product and packaging. Please keep the damaged item and packaging until we have reviewed your request.
Your cart is currently empty.
